If you need step by step instructions please refer to the SCT website for them in the knowledgebase section. These devices you need to manually update using the “Transfer File to Device” and “Update Firmware” buttons described earlier. If the serial number of your device begins with TM, TD, LW, X3, or any single letter, these are NON-ENHANCED devices. If you do this without direct instruction from SCT, you run a very good chance of messing up your device. DO NOT use the “Transfer File To Device” or “Update Firmware” buttons! These are for non-enhanced devices that I will cover next. This means that you should only update these devices by using the “Automatically Check for Updates” button. If the serial number of the device begins with XP, LT, or IT, these are ENHANCED devices. You can download this software for free at the link below: From updating, backing up stock files, to repairing the device. This program is needed to do everything with the device. Admins, please feel free to move this to a different section of the forum if needed. I’m hoping this information will assist people when trying to troubleshoot their device and speed up the process when they have any issues. I’d like to clear up some confusion about SCT devices, how they operate, what to look for when purchasing a used device, and how to update them.
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